Rock Werchter carefully curates a lineup that spans across all genres, making it a truly unique experience. Its artists are always world class, its conditions are exceptional, and that unique festival feeling is omnipresent. Rock Werchter is a multi-award-winning international hit and a regular fixture in every music lover’s diary.
FRequently Asked Questions
Lost & found
Have you lost your keys, wallet, mobile phone, or another item? During the festival, all lost items will be collected at the information booths.
Are you still on the festival grounds? Then stop by an information booth to check if your lost item has been handed in. During and after the festival, you can also check our iLost page to see if your item has been found. On Thursday 9 July, all unclaimed items will be handed over to the Municipality of Rotselaar, reachable via verlorenvoorwerpen@rotselaar.be, or check their iLost page.
Have you found something yourself? Then please bring found items to an information stand. Thank you!
Can I get a refund for any unspent Coins after the festival?*
Yes, you can request a refund from Thursday 9 July 2026 at 11.00 am until Sunday 9 August 2026 at 11.59 pm, on rockwerchter.be/cashless. After this period has elapsed, no refunds will be processed.
- Refunds will be processed no later than one week after your request.
- An administrative fee of €3.50 will be charged per refund.
- Registration is required to submit a request.
- Within the EU: choose an IBAN payment.
- Outside the EU (no IBAN): choose an international payment.
Refunds for Coins purchased for Werchter Parklife or Werchter Boutique will be processed via werchterparklife.be and werchterboutique.be respectively.
(*Only Coins you have purchased will be refunded, see conditions of sale).
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