FAQ

Can I get to Rock Werchter Encore by public transport?

All mobility info will be available on this website later.

Accessibility for people with a disability

In collaboration with INTER, Rock Werchter puts in a great effort to make the festival accessible to the disabled. So we have paid a lot of attention to the accessibility of the festival site and its surroundings:

  • There is an alternative, accessible and less crowded entrance for visitors with a disability. One person is allowed to accompany him/her through this entrance.
  • Both at the Main Stage and The Barn, we have provided viewing platforms for wheelchair users, people with crutches... with a grandstand view of the performing artists. We want to make sure that as many people as possible can use the platforms; therefore only one friend/carer can accompany the festivalgoer with a disability on to the platform.
  • Accessible toilets are situated all over the festival site.
  • If you have a (blue) European parking badge and you are in absolute need of a parking space near the festival entrance, please get in touch with INTER. Attention: you need a specific parking ticket to use the reserved area!
  • Throughout the festival, you can always call on ADL staff for assistance, free of charge. This may include help getting around, using the toilet, eating... Do not hesitate to talk to an ADL assistant, whenever you require assistance. You can find them on the festival site (at the viewing platforms). We will also help you find a solution if you have problem with your wheelchair or other aid.
  • People with hearing aids can use the looping systems. By putting a hearing aid on the T-position, you only hear the music without the disturbing ambient sounds. At the Main Stage and in The Barn (close to the wheelchair platform) you will find a looping system. For more information, turn to the INTER ADL assistants at the wheelchair platforms.

​​​​​​​​​​​​​​If you wish to make use of the aforementioned facilities, please fill out this subscription form before 6 June 2022!

For any additional questions, get in touch with encore@inter.vlaanderen.

Which security measures are being taken?

The safety and health of concert and festival goers, artists and their crew, employees and neighbouring residents is always our highest priority. We have a robust safety policy. We organise additional and intensive meetings with the local and federal police and the local and provincial authorities. More info will be given closer to the festival.

Working at the festival

Rock Werchter does not call on individual volunteers. The festival has always drawn on a broad spectrum of clubs and associations from the area in and around Werchter. With great passion and enthusiasm the members of these clubs get involved in whatever has to be done on and around the festival ground. Their aim is to contribute to the success of the festival and to raise funds for their organisation, because all partner clubs and associations earn a fee from the festival organizers.

Help! The name on my ticket is not mine.

Does the name on your festival ticket not match with your own name? Don’t worry too much about this! If the ticket was purchased via the official channels, it’s valid.

If the original buyer of the ticket does not accompany you when you enter the festival, please make sure the condition of the ticket, the printing quality and especially the barcode are impeccable. Print out your ticket on a white sheet of paper, and make sure the other side remains unused. Dirty, wet or laminated tickets and badly printed or unclear barcodes are not readable by the scanners. In that case, we can only give a copy of the ticket to the original ticket buyer.

However, don’t buy your tickets via auction websites or second hand ticket websites. Tickets that are offered for an exuberant amount of money, will be blacklisted and made invalid, which means they don’t grant you access to the festival.

Can I take photos or film?

Professional audio or video recording equipment and (photo)cameras are not allowed. Simple and small devices without removable lenses, as well as smartphones, are allowed on the festival site. Accessories such as tripods, selfie sticks, GoPro mounts etc. are not welcome.

Press accreditations can be requested through our press service.

How old do I need to be to attend the festival?

There is no minimum age for Rock Werchter so all are welcome! But everyone at the festival must have a festival ticket, children included. There are no discounts for children.

We do not recommend that (young) children be brought to the festival grounds, because we do not provide facilities for children and a music festival is not the ideal environment for children.

New mothers who are breastfeeding and wish to express milk, can turn to the First Aid posts.

Can I set up a (food) stand at the festival?

The stand room available in the Festival Park is allocated exclusively to our sponsors and media partners. If you wish to set up a food stand at the festival, get in touch with our catering partner, Bevers & Bevers Catering.

Can I promote my product or event on and/or around the festival site?

On and around the festival site, including on the campsites and on the public roads, it is strictly prohibited to hand out or display flyers, posters or other promotional materials. Sponsors and media partners - if they have agreed this with the organizers - get visibility at the festival park.

What 'green' initiatives does the festival take?

Festivals take their toll on the environment. This much we know. For many years now we have made efforts to run our Werchter festivals with greater sustainability in mind. In the 2006/2007 season, when Yourope, the association of European festivals, launched their Green & Clean guidelines for greener festivals, Rock Werchter was among the first to claim the label. Greener enterprise is a must. Greener festivals are within the realms of possibility. We do our level best in the areas of water treatment, waste recycling and mobility. We go all out for green energy, and we've reduced our dependence on fossil fuels year on year. With every year, our festivals are getting greener.