Ticket help

Our ticket partner Ticketmaster is happy to answer any questions,

Our ticket partner Ticketmaster can be reached every business day – Monday to Friday – from 9am to 12.30pm and from 1.30pm to 6pm, through:

  • for calls from Belgium: 070 222 107 (0.30€/min)
  • for international calls: +32 (0)70 222 107 (0.30€/min)

Please keep any possible reservation information close; this will speed up the assistance.

Watch out for tickets being offered through black market or second hand websites and social media!

There is a legal framework that curbs the resale of tickets. The Belgian law of 30 July 2013 concerning the sale of tickets to events states that:

  • The occasional resale of tickets is allowed if the sale price is not higher than the definitive price that is on the ticket.
  • The non-occasional or regular reselling, or making platforms available where non-occasional resale can take place or where the price can exceed the maximum permitted price is prohibited.
  • The sale of free tickets, invitations, sponsor tickets or special offers of tickets before the official sale date is prohibited.
  • The victim of above mentioned practices can reclaim from the reseller the excess amount paid.

Nevertheless, the trade in festival tickets on parallel markets is rampant. Contrary to tickets purchased via the official ticket channels, tickets purchased on the black market do not guarantee validity. All too often we find that fraudulent tickets are offered via these channels. It is possible that tickets purchased on a parallel market are on the blacklist, so the access to the festival will be refused.

Hotel Packages

In collaboration with De Boeck Incoming & Events, we are offering all-in packages (including a combi ticket for Rock Werchter + hotel + transfers between the hotel and the festival). Discover the options here!

Benefit for groups

A nice benefit for those heading to Rock Werchter as a group. With your purchase of 50 combi tickets, you'll get an additional 2 combi tickets for free. Interested? Get in touch with us regarding the conditions of the collective purchase through

More practical info