Frequently asked questions

Lost & found

Lost your keys, wallet, phone…? That’s annoying, but it happens. All lost objects will be gathered at the info stands. Found something yourself? Drop it off at one of the info stands.

Our lost & found service is available until Tuesday 16 July, via

All items that haven’t been collected will be transfered to the municipality of Rotselaar on 17 July. Reach them on

Frequently asked questions

Below, you'll find a list of frequently asked questions and their answers.

  • Q: Can I bring a folding chair onto the festival site? A: Yes, folding chairs with a max. height of 50cm are allowed. (Example).
  • Q: I am pregnant. Are there any specific facilities for me, or can I park closer to the festival? A: There are no specific facilities for pregnant festivalgoers.
  • Q: At what time do the doors of the festivalpark open? A: The festivalpark is accessible from 12 at noon.
  • Q: At what times do the shuttle buses run between the Leuven train station and the festival? A: The timetable can be found here.
  • Q: What can I bring into the festivalpark? A: You'll find a full list of do's & don'ts in this document.
  • Q: Can I bring a backpack? A: Yes, you can. Backpacks and bags will be checked, so we would advise to leave them at home if possible.
  • Q: Can I bring my own food and drinks on the campsite? A: You can! However, please note that glass is not allowed in.
  • Q: Can I heat my own food at The Hive? A: Yes, you can. In every comfort zone, there's a cooking island with free-to-use cooking stoves, water kettles and microwave ovens.
  • Q: Is there a power point or electricity supply at the campsites? A: No, there is no power supply for campers.
  • Q: Can I spend the night on one of the parksites? A: No, this is not allowed. Camping is only possible on one of the campsites.
  • Q: Can I book a locker in advance? A: No, this is not possible.

    Working at Rock Werchter

    Rock Werchter does not call on individual volunteers. The festival has always drawn on a broad spectrum of clubs and associations from the area in and around Werchter. With great passion and enthusiasm the members of these clubs get involved in whatever has to be done on and around the festival ground. Their aim is to contribute to the success of the festival and to raise funds for their organisation, because all partner clubs and associations earn a fee from the festival organizers.

    Help! The name on my ticket is not mine.

    Does the name on your festival ticket not match with your own name? Don’t worry too much about this! If the ticket was purchased via the official channels, it’s valid.

    If the original buyer of the ticket does not accompany you when you enter the festival, please make sure the condition of the ticket, the printing quality and especially the barcode are impeccable. Print out your ticket on a white sheet of paper, and make sure the other side remains unused. Dirty, wet or laminated tickets and badly printed or unclear barcodes are not readable by the scanners. In that case, we can only give a copy of the ticket to the original ticket buyer.

    However, don’t buy your tickets via auction websites or second hand ticket websites. Tickets that are offered for an exuberant amount of money, will be blacklisted and made invalid, which means they don’t grant you access to the festival.

    Can I take photos or film at Rock Werchter?

    Professional audio or video recording equipment and (photo)cameras are not allowed. Simple and small devices without removable lenses, as well as smartphones, are allowed on the festival site. Accessories such as tripods, selfie sticks, GoPro mounts etc. are not welcome.

    Press accreditations can be requested through our press service.

    How old do I need to be to attend Rock Werchter?

    There is no minimum age for Rock Werchter so all are welcome! But everyone at the festival must have a festival ticket, children included. There are no discounts for children.

    We do not recommend that (young) children be brought to the festival grounds, because we do not provide facilities for children and a music festival is not the ideal environment for children.

    Can I set up a food stand at Rock Werchter?

    The stand room available in the Festival Park is allocated exclusively to our sponsors and media partners. If you wish to set up a food stand at Rock Werchter, get in touch with our catering partner, Frans Bevers Catering.

    Can I promote my product or event on and/or around the festival site?

    On and around the festival site, including on the campsites and on the public roads, it is strictly prohibited to hand out or display flyers, posters or other promotional materials. Sponsors and media partners - if they have agreed this with the organizers - get visibility at the festival park.

    More practical info