At the festival site

Food and drinks

Fortunately the days of hotdogs, hamburgers and fries with mayonnaise are long gone. For quite a while now there has been a far wider range of food available at Rock Werchter; and the highly varied selection means there’s something for everyone.

You can choose from healthy salads, oysters, tasty pasta, Asian cuisine, premium burgers, crusty sandwiches, the first mussels of the season, wraps, stir fries, healthy smoothies, fruit and plenty more besides. There are vegetarian and gluten-free options too.

Beer and refreshing drinks are available from drinks stalls which are scattered all over the festival ground. Specialized stalls offer coffee, milk, fruit juice, wine and sparkling wine as well.

Drink/food coupons enable you to purchase both food and drink in the festival park.

Good to know: for 1 drinks voucher, you get a 0.5l bottle of Spa Reine water. Always. Because we think it is important that festival goers drink enough water. In hot weather, we actually recommend drinking a lot of water. Drinking water is provided in different ways on the festival grounds. You can freely use the taps with drinking water at the sanitary blocks spread out over the festival grounds.

Important: it is forbidden to give, offer or sell alcoholic drinks to anyone under the age of 16. That's the law. If you are under 16 please respect this law. If you are over 16, please be aware that you are forbidden to buy alcohol for anyone under the age of 16 or to offer them alcoholic drinks. For beverages containing more than 1,2% of distilled alcohol (eg. cocktails, gin-tonic, etc.), this minimum age is 18.

Tougher checks, but no easing-up on the good times - do's and don'ts

The safety of concert and festival goers, artists and their crew, employees and neighbouring residents is always our highest priority. We have a robust safety policy. We organise additional and intensive meetings with the local and federal police and the local and provincial authorities. A set of measures will be implemented. More info to follow.

Important:

  • Open fires are not permitted in any area of the festival site
  • By attending the festival, you give your express consent to be included within any film, photograph, audio and/or audio-visual recording to be exploited in any and all media for any purpose at any time throughout the world. This includes filming by the police or security which may be carried out for the security of customers or the prevention of crime
  • Upon entering the festival site, you agree to the festival’s conditions of sale.

Cash dispensers/ATM/Payconiq

We strongly encourage electronic payments. All food/drink voucher stalls and merchandise stands on the festival ground accept both cash payments and payments by bank or credit card (Maestro/Mastercard/VISA). At the Festival Park, there is a mobile branch of KBC bank.

Did you know? At the Festival Park, you can pay using Payconiq. Using the Payconiq app, you'll pay for drink and food vouchers in no time! Install the app on your smartphone at least 48 hours before your arrival in Werchter. Payments through Payconiq are made by scanning the QR code at the cash desks and confirming the payment. Want to know more about Payconiq?

Mobile phone

Thanks to our partner Proximus, recharging your mobile at Rock Werchter will be a piece of cake!

All mobile operators will provide a temporary increase of capacity during the festival. This means you should not be confronted with overloaded networks. Please contact your mobile-phone operator, should this be the case.

Accessibility for people with a disability

In collaboration with Inter, Rock Werchter puts in a great effort to make Rock Werchter accessible to the disabled. So we have paid a lot of attention to the accessibility of the festival site and its surroundings:

  • At the Main Stage, KluB C and The Barn, we have provided viewing platforms for wheelchair users, people with crutches... with a grandstand view of the performing artists. We want to make sure that as many people as possible can use the platforms; therefore only one friend/carer can accompany the festivalgoer with a disability on to the platform.
  • There is an alternative, accessible and less crowded entrance for visitors with a disability and one companion.
  • Accessible toilets are situated all over the festival site and on the dedicated camping site (The Hive ADL).
  • If you have a (blue) European parking badge and you are in need of a parking space near the festival entrance, please get in touch with Inter.
  • Do not hesitate to talk to an ADD assistantwhenever you require assistance. You can find them on the festival site (at the viewing platforms) and in the dedicated camping area (The Hive ADL).
  • People with hearing aids can once again use the looping systems. By putting a hearing aid on the T-position, you only hear the music without the disturbing ambient sounds.
  • Camping The Hive ADL is a separate campsite, suited for people with a disability. All the necessary facilities are present at this capsite. Read more on The Hive ADL here.

If you wish to make use of the aforementioned facilities, please fill out this subscription form before June 13th, 2018! For any additional questions, get in touch with rockwerchter@inter.vlaanderen.

Toilets

In the Festivalpark, hundreds of vacuum toilets - with a porcelain bowl - and urinals are available in the various toilet blocks. Use of the toilets is free. Urinating against fences or stands is not nice. Please don't!

Free Wifi

Rock Werchter and Coca Cola offer you free wifi at the festival site, near the picnic benches at The Slope and at North West Walls.

Protect your ears

For many years now, we have been paying plenty of attention to everyone's ears in the Festival Park. Thanks to the very best sound equipment, the sound that is produced by the speakers is not only of excellent quality, it also has an acceptable level.

The legal limit has been set at an average of 100 dB(A)/hour, measured at the mixing desk. These levels are strictly respected. Free earplugs are available at the information booth and the merchandise stands.

Lockers

If you wish to store your personal belongings securely, use our lockers! You can rent a locker for one festival day or for the entire duration of the festival. You don't need to pay a security deposit.

There are three locker sizes:

  • small (15x15x25cm) with power supply to charge a mobile phone (bring your own cable! - rental price €7/day or €25 for the entire festival
  • medium (25x25x40cm) - rental price €7/day or €25 for the entire festival
  • large (25x50x40cm) - rental price €10/day or €35 for the entire festival

You have non-stop access to your locker and your belongings during the opening hours of the Festivalpark. One day lockers are cleared every night. All lockers need to be cleared on Sunday night, before the Festivalpark closes. Visit www.mobilelocker.eu for more info on the lockers.

Merchandise

There are several official band merchandise outlets on the festival grounds. Do not buy merchandise from street sellers: there is a very good chance that it will be fake.

Recycling

During the festival, Coca-Cola and AB InBev do uphold the traditional recycling scheme. As always, 20 empty plastic cups or PET bottles are worth one drink coupon if exchanged, and this is also the case outside the festival park and at The Hive.

Info stands

During the festival information can be found at any of the info stands, which are located on the bridge of Werchter and on the festival grounds.

Big screens and scrolling text boards

Scrolling text boards on the festival grounds display practical information around the clock, and the big screens beside the stage give out information between live performances. Keep an eye on these boards and screens to stay up to date on important announcements.

Safety

An explicit ban on crowd surfing

Crowd surfing is banned at Werchter, as it is at all the big festivals in Europe. It means that the people at the front can enjoy everything that’s happening on stage without constantly having to protect themselves. It is also much safer and much more pleasant for all, and reduces the risk of injury considerably. Therefore, expect to be removed from the festival grounds if you fail to observe this rule.

Safety corridors

Constructions are set up in front of the stage in order to increase visitor comfort and safety. Our pioneering role has inspired many major festivals all over the world to set up similar systems. Safety corridors consist of solid constructions with freestanding barriers which, in the event of an emergency situation, enable safety and first-aid staff to carry out interventions at a significant distance from the stage. These corridors absorb part of the forward and sidelong crowd pressure.

Solid floor

herefore, solid flooring is installed in front of the Main Stage. KluB C and The Barn are fully floored. No mud, no slippery situations.

Video screen

There are huge video screens on both sides of each stage. This enables people standing farther from the stage to fully enjoy what is going on on stage. Another big screen is installed outside KluB C and The Barn. The screen will be placed in between both tents, which have programming taking turns. If one of them reaches its full capacity, the screen outside is switched on and you’ll be able to watch the show there, too. At your service!

Your festival bracelet = your key to the festival!

Rock Werchter wristbands have been fitted with an RFID chip for a few years now. At the festival entrance you are given a chipped wristband in return for scanning in your festival ticket. As of that point the RFID chip in the wristband is literally your key to the festival. As was the case before, a fabric wristband, or long before that merely a stamp, served as your key once the ticket had been checked.

Important: your entrance wristband and RFID chip must be worn at all times. It is your key to the festival. You will not be allowed into the festival grounds without a wristband (and without a chip). The RFID chip is not linked to your personal data.

First aid

The Red Cross and the ambulance service from Leuven are permanently present. Need first aid? Call 112 or call for help through the App 112. Never hesitate to ask a (camping) crew member for help. There is a permanent first aid post of the Red Cross at The Hive. The pharmacy in Werchter (Tweebruggenstraat 7) is open during every festival day, from 1 pm to 6 pm.

More practical info

Have you got another question you didn't find the answer to?

Get in touch with the Rock Werchter team. We will get back to you as soon as possible.

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